100 Day Money Back Guarantee

We want you to feel confident in your purchase. If you are not satisfied with your Passing On planner, or simply change your mind, you may return it within 100 days of the original purchase date for a refund of the purchase price.

Eligibility

To qualify for a refund:

The item must be returned within 100 days of the purchase date.

Customers must contact us first to request the return address and return instructions.

Customers are responsible for the cost of return postage.

Refunds will be issued once the returned item has been received.

Refunds

Once your return has been received and processed:

The original purchase price will be refunded.

Refunds will be issued to the original payment method used at checkout.

Your return postage costs are non-refundable unless the item was received damaged, faulty or incorrect.

Please allow several business days for the refund to appear in your account after it has been processed.

How to Request a Return

To request a return, please contact our support team with your order details and we will provide the return address and instructions.